FINANCIAL POLICY

CO-PAYS/DEDUCTIBLES

Insurance cards should be presented at every visit. Co-payments, deductibles and past due balances are due at time of service, unless previous arrangements have been made with a billing coordinator.

INSURANCE CLAIMS-PLEASE SEE ABOVE POLICY REGARDING CO-PAYS/DEDUCTIBLES

  • As a courtesy to you, we will bill all insurance carriers with whom you carry a plan.

  • In order to properly bill your insurance, we require that you disclose all insurance information including primary and secondary insurance.

  • Failure to provide complete information may result in all charges transferring to the responsible party.

  • Although we estimate what your insurance company may pay, it is the insurance company that makes the final determination of your eligibility and benefits.

  • If we are not contracted with your insurance carrier, you will be responsible for any portion of the charges the carrier does not cover or pay.

  • If your insurance carrier pays you directly, you are responsible for payment and by signing below you agree to forward the payment to us immediately.

  • Payments made directly to you, from your insurance, are due 30 days from our receipt of the EOP (estimation of payment).

SELF-PAY ACCOUNTS- PAYMENT IS DUE AT THE TIME OF SERVICE.

  • Self-pay accounts are individuals without insurance coverage, those who do not provide our office with insurance information, or are patients with insurance plans that we do not bill directly.

WORKERS COMPENSATION OF ALASKA

Steese Immediate Care will file with Workers Compensation of Alaska. If Workers Compensation does not respond, or the claim is not accepted by the Workers Compensation insurance, we will consider the account to be the patient’s responsibility. We do not file out-of-state or Federal Workers Compensation insurance.

PAYMENT OPTIONS

  • Our office accepts Visa, MasterCard, Discover, and American Express. We also accept checks, cash and debit cards.

  • Monthly payment options are also available through Care Credit for those who qualify.

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STATEMENTS

Statements are mailed on a monthly basis. If there are any questions, the patient needs to call the business office at 907-374-7911. Full payment is expected when the statement is received.

RETURNED CHECKS

The charge for each returned check due to insufficient funds is $50.00.

COLLECTION ACCOUNTS

If an account has not been paid off after 90 days from day the account became the patients' responsibility, we will initiate the collection process. Patient’s accounts will be turned over to Cornerstone Collection Agency.  If no steps are taken to clear the balance, the clinic may discharge the patient and no further appointments will be allowed. This decision is up to the Board of Directors.

MONDAY-FRIDAY 8:30AM-5:00PM

Telephone: (907) 374-7911

Fax: (907) 374-7744

1275 Sadler Way, Suite 101 Fairbanks, AK 99701 

Steese Immediate Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Discrimination link

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