I needed to find an urgent care in Fairbanks to see me for a minor medical issue that needed immediate attention but did not require the services of the ER when I first made contact with Steese Immediate Care.
Right away the receptionist on the phone was not only curious but extremely competent. She made sure that I could be seen in a timely fashion (1 hour from the time I called) and most importantly, that my insurance and co-pay were in order before I arrived. I was able to know exactly how much my visit would cost before I even drove over.
Parking is ample and the lobby is clean and comfortable. I was seen promptly only a few minutes after I tuned in the required check-in paperwork.
The nurse who checked me in was friendly and again, competent. After she had finished with the basics, less than a minute had gone by before the provider was knocking on the door.
I was seen by Dr. Katie Steer (she is technically a PA but I feel that she has earned the right to be called "Doctor" as my experience with her will show).
She immediately put me at ease. She is down to earth, thoughtful, thorough, and even humble. She strikes me as very people centered and holistic in her approach to healthcare. My impression is that she genuinely cares how her patients are feeling. She seems willing to learn from them and doesn’t strike me as the sort to act like she’s the expert and therefore what you say and feel has no validity. That is a rare quality in a medical professional.
Obviously, I was delighted to learn that Steese Immediate Care offers full primary care for men and women’s health. I have needed to establish care with a primary for over a year and I was so taken with the care that I received from the staff and impressed with the immediate connection I felt with Dr. Steer that I have decided to establish full primary care with them. They offer EVERYTHING that I need at one location.
The care I have received in the past at TVC felt more like fulfilling a chore or jumping through hoops. It always felt like I was fighting to be seen in a timely manner when I had an issue come up that required a doctor’s help. What’s the point in having a primary if you have to go to an urgent care anyway for a bad cold or a UTI because your doctor doesn’t have an available appointment for 3 whole weeks?
At Steese Immediate Care I felt like I was SEEN, cared for, heard, and validated. It was easy, adorable, and timely. Night and day to say the least.
I will be recommending Steese Immediate Care to anyone in need of timely medical attention during a semi-emergency AND for anyone wanting to establish regular healthcare with a smaller clinic that is not only competent but easily accessible, has greater availability, and has providers of better quality than I have found in other larger clinics Fairbanks.